Last Updated: 20/07/2025

HowHaus (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our website and services, in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using this site, you agree to the practices outlined below.

1. WHAT WE COLLECT

We collect the following types of personal data when you interact with our site:

a. PERSONAL INFORMATION

Name

Email address

Billing address

Payment information (processed via secure third-party platforms like Stripe or PayPal)

b. USAGE DATA & DEVICE INFORMATION

IP address

Browser type and version

Pages visited and time spent

Device identifiers

Cookies and other tracking technologies

c. VOLUNTARILY PROVIDED DATA

Survey responses

Reviews, messages, and customer service inquiries

2. HOW WE USE YOUR INFORMATION

We process your information based on legitimate interest, contract performance, and your consent (where applicable). We may use it to:

Process your orders and deliver digital products

Send confirmations, receipts, and access links

Respond to customer service requests

Improve website performance and user experience

Send promotional emails (only with your opt-in)

Ensure compliance with applicable laws

3. YOUR DATA PROTECTION RIGHTS

UNDER GDPR (for EU/EEA users), you have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Object to or restrict processing

Request data portability

Withdraw consent at any time

UNDER CCPA (for California residents), you have the right to:

Know what personal data is being collected about you

Request deletion of your personal information

Opt-out of the sale of your personal data (we do not sell your data)

Non-discrimination for exercising your rights

To exercise your rights, email us at: hello@howhaus.com

4. COOKIES & TRACKING

We use cookies and similar technologies to:

Analyze traffic and site performance

Remember your preferences

Support remarketing and advertising (if applicable)

You can control cookies via your browser settings. EU visitors will be shown a cookie consent banner in accordance with GDPR.

5. THIRD-PARTY SERVICES

We share data only with trusted third-party services that help us operate our business, such as:

Payment processors (e.g., Stripe, PayPal)

Email marketing platforms (e.g., ConvertKit, Mailchimp)

Analytics tools (e.g., Google Analytics)

Hosting providers

All third parties are required to handle data in compliance with GDPR and CCPA.

6. DATA RETENTION

We keep your data only as long as needed to fulfill the purpose for which it was collected or to meet legal, tax, or accounting requirements. You may request deletion of your data at any time.

7. SECURITY

We take appropriate security measures to protect your personal data, including the use of encryption, secure servers, and limited access protocols. However, no method of online transmission or storage is 100% secure.

8. INTERNATIONAL DATA TRANSFERS

If you are located outside the country where our servers are based (e.g. United States), your information may be transferred internationally. We ensure any data transferred is handled in accordance with applicable privacy laws.

9. CHILDREN’S PRIVACY

Our website and products are not intended for individuals under the age of 13. We do not knowingly collect data from children.

10. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. When we do, the "Last Updated" date at the top will reflect the changes. We encourage you to review this page regularly.

11. CONTACT US

If you have any questions about this Privacy Policy or your rights, please contact us.